Guarantee

Guarantee
Guarantee2018-01-23T04:13:31+00:00

Spirit Labrador’s Guarantee

Pups bred and whelped at Spirit Labradors carry a HIP, ELBOW, AND EYE GUARANTEE. This covers any genetic problem which prevents the animal from being certified by the Orthopedic Foundation for Animals (OFA), or the Canine Eye Registration Foundation, Inc. (CERF). We also guarantee against Centronuclear Myopathy (CNM) and Exercise Induced Collapse (EIC).

The Orthopedic Foundation of America will only certify dogs who have reached 24 months of age. For this guarantee to be honored, the dog MUST be X-rayed and certified within six (6) months of reaching 24 months.

The Canine Eye Registry Foundation will certify pups at 6 weeks of age. You must certify your puppy by the time the dog reaches one (1) year of age.

If a problem should arise before the dog reaches the required age stated herein, you MUST have OFA evaluate the X-rays and send you a copy of their findings, or a copy of the CERF evaluation from a Board Certified Canine Ophthalmologist.

When the following requirements are met, this GUARANTEE will be in effect and honored by Spirit Labrador Kennels:

  1. In the case of eye or hip problems a copy of the findings from OFA or CERF MUST be sent to us for our records.
  2. In the case of other types of genetic issues we must have a letter from your vet stating what the problem is as well his/her contact information so that we may call for more information.
  3. The dog must not have been bred.
  4. The dog must be neutered and a vet certificate to that effect must be sent to us for our records.

At this point, when we are satisfied that a problem does exist, the animal has not been bred, and is neutered, we will either refund the purchase price of the pup, or give you another pup of like or similar breeding at your discretion.

If the price of the replacement pup is greater than the original pup purchased, the owner will pay the difference. The expense of transportation of another pup will be assumed by the purchaser.

This constitutes, in its entirely, the guarantee by Spirit Labradors. However, if you experience any type of unsatisfactory condition, which you believe to be genetic, we welcome your call and will be willing to discuss and consider your concerns and recommendations. It is our goal for every customer to be happy with our service.

This guarantee is valid for the original purchaser or others with valid proof of transfer of registration.